FAQs and T&Cs

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Enrolment & Payment Policy

Our classes are term-based. Each term goes for 8 weeks and there are 4 terms per year (generally corresponding with ACT school terms):

TERM 1: Monday 18 Feb – Sunday 14 April (8 weeks)
TERM 2: Monday 13 May – Sunday 7 July (8 weeks)
TERM 3: Monday 5 August – Sunday 29 September (8 weeks)
TERM 4: Monday 28 October – Sunday 22 December (8 weeks)

During our Term Breaks we may offer Term Break Yoga Classes. The dates for our Term Break Yoga Classes are published on our Class Schedule a few weeks prior to the end of each term.

 

To Join a General Class:
Anyone can join at any time during term. All passes except Casual Visits are sold online during our term break leading up to a new term and the first 2 weeks of term.  After that only Casual Visits are sold online.  Casual Visits are also sold at the studio and payable by Cash or Card.

Online bookings are not possible without first purchasing a pass. However, online bookings for Casual Visits are possible without a pass.  Casual Visits can be paid for online or by Cash/Card at the studio.

Refer to our Pricing page for step-by-step instructions on how to register, pay and book online for our general classes.

ALL PASSES, CASUAL VISITS & TRIAL VISITS EXPIRE AT THE END OF EACH TERM
Any unused credits/classes will expire on this date and cannot be carried over into the next term.

 

To Enrol in a Course:
Anyone can enrol in a course or a combined package (1 course & 1 class). Before joining a course please CONTACT US first to place your name on the course Expression of Interest (EOI) / wait list. Placing your name on a EOI/wait list can be done anytime during term. By enrolling in a course you are committing to that specific course, unlike our general class passes.
Online enrolments are not possible without first purchasing a specific course pass.

Casual visits are NOT possible for courses.

Refer to our Pricing page for step-by-step instructions on how to register, pay and book online for a course enrolment.

ALL COURSE ENROLMENTS EXPIRE AT THE END OF EACH TERM
Any unused credits/classes will expire on this date and cannot be carried over into the next term

 

Payment Methods & Procedures:
All passes and course enrolments are sold online at the start of each term.  After the first week of classes, passes will stop selling online and only casual visits will be available to buy online or at the studio. For details on how to join our classes after term has started, please refer to “Late Enrolments” below.

Online sales are via Paypal using a credit/debit card or a Paypal account if you have one (please note you do NOT need to have a Paypal account to pay via Paypal)

Late enrolments are generally by invoice and payable by bank transfer or card payment over the phone or at the studio.

All Card Payments incur a surcharge ranging from 1.95% for insert/swipe transactions to a 2.9% + 0.30 surcharge for manual entries.

Refund Policy

All classes, including course enrolments, are non-refundable.  Missed classes can be made up for by attending a different class on schedule during the current term.

In the case of illness, replacement classes, including course enrolments, may in some cases be offered during the following term (less any classes attended) upon presentation of a doctor’s certificate. 

In all other cases, course enrolments may be rolled over only upon the discretion of the studio and may incur a roll over fee equivalent to 55% or more of the course fee.

Cancellation Policy

Spaces are limited to 17 participants in each class (except Relax & Restore which is limited to 13 participants) so it is really important to cancel if you find you cannot make it to a class you have booked in for to allow space for any students on our waiting list and to avoid losing a credit on your pass!

To cancel a class:
·     Log in to your online student account, go to the class list and select cancel at least 1 hour before class start time
·     Text or ring us on 0409 329 887 at least 2 hours before class start time

Drop in Policy & Momoyoga App

Dropping in to classes without booking is ok but, due to limited spaces, it is safer if you book. Our booking system offers the convenience of booking classes from any computer/laptop/device by loggin into your user account at www.momoyoga.comor from a smart phone with the Momoyoga App!

The Momoyoga app for yogis is freely available for download in the App Store and Google Play. Yogis can use the app to view the online timetable and book and cancel classes. (but not buy passes or classes)

Casual Visits – General Classes

All general classes (except Kids Yoga Classes and the Sunday YogaBasics Beginner Series course) are open to the general public for casual attendance for $22 per visit. To attend please book and purchase a Casual Visit online from our website or pay by Cash or Card in the studio on arrival. Card payments incur a surcharge ranging from 1.95% to 2.9% plus 0.30 cents.

Kids Yoga Casual Visit

Your child/children can attend casual classes for $15 per child/class instead of purchasing a term pass (although term passes are better value all around). To attend  CONTACT US or simply drop in to our next Kids Yoga Class and pay by Cash or Card in the studio on arrival. Card payments incur a surcharge ranging from 1.95% to 2.9% plus 0.30 cents.

All new students will be required to complete a registration form before their first class.

Late Enrolments 

Term Passes for the current term will only be available to purchase online until the end of Week 1 each term or before spaces run out, whichever comes first. Term
Passes for the following term will be made available to purchase during each term break leading up to a new term.

If you wish to purchase a term pass after term has started please send us a message via the Contact Us page on our website. Late enrolments (term passes purchased after Week 1) may be sold pro-rata subject to space in the class.

Handy Hints – Kids Classes

Please arrive no more than 10 minutes before class starts to sign in at the registration desk and settle into your space in a relaxed way.

Parents who wish to stay are encouraged to join into the class (as opposed to sit on the sidelines and watch, as that can be distracting for the children). Once you and your child feel confident, parents will generally just drop the child off and return for pick up but you are always welcome to stay if you wish!

Mats and props are supplied so no need to bring anything except a bottle of water for each child.

Wear comfortable, non-restrictive clothing in breathable fabrics.

Yoga is practiced barefoot (or you can wear non-slip socks).  Please remove shoes before entering the studio and leave them at the entrance or, in case of rain in the storage unit next to the registration desk.

Store bags & other personal belongings in the storage unit next to the registration desk.

Switch off or mute mobile phones during class.

Stay hydrated. Please bring a bottle of water for each child.

Keep the teacher well informed about any injuries, health conditions or concerns which may affect your practice, including pregnancy. Let us know before class, not after, and keep reminding us! Keep in mind that yoga practice should always be done under supervision of a health physician if there are health-related circumstances.

Don’t forget to bring your water bottles, jumpers and other personal belongings home.  We have a forgotten/lost property box in the storage unit which always gets filled each term!

Most of all…Have FUN and don’t be afraid to ask questions or provide feedback!

Handy Hints – All other Classes & Courses 

Please arrive 10 minutes before class starts to allow enough time to sign in at the registration desk and settle into your space in a relaxed way.

Mats and props are supplied but feel free to bring your own mat if you wish.

Wear comfortable, non-restrictive clothing in breathable or quick-dry fabrics. Feel free to bring/wear something to cover up with at the end of the class. Suitable examples of clothing include: tops – singlet/t-shirt; bottoms – tights/leggings/shorts.

Yoga is practiced barefoot (or you can wear non-slip socks).  Please remove shoes before entering the studio and leave them at the entrance or, in case of rain in the storage unit next to the registration desk.

Store bags & other personal belongings in the storage unit next to the registration desk.

Switch off or mute mobile phones during class.

Please refrain from wearing strong perfumes & fragrances.

Practice on an empty stomach, ideally 2-3 hours after your last meal.

Stay hydrated. Hydrate well before and after class. Drink water or electrolytes to keep muscles supple and assist with the elimination of toxins.

Keep the teacher well informed about any injuries, health conditions or concerns which may affect your practice, including pregnancy. Let us know before class, not after, and keep reminding us! Keep in mind that yoga practice should always be done under supervision of a health physician if there are health-related circumstances.

Keep practicing! Expect to be sore. The more you practice, the better you will feel.  A regular yoga practice is recommended to receive the full benefits.

Keep a growth (as opposed to fixed) mindset about your practice. Respect your body’s limitations: rest/modify when needed, yet be open to exploring your amazing possibilities!

If you need to leave early, try to spend at least 2-3 minutes in Savasana (corpse/relaxation pose) regardless what the rest of the class is doing, rather than just getting up and leaving.

Most of all…Have FUN and don’t be afraid to ask questions or provide feedback!

Please feel free to contact us if you have any questions or concerns, via SMS/phone to 0409 329 887 or email yoga@tidytempleyoga.com

Disclaimer / Indemnity Clause

By registering and attending classes at our studio you are agreeing to our disclaimer/indemnity clause:

I understand that the instructors at Tidy Temple Yoga cannot provide medical advice.  I understand that it is my responsibility to practice within my personal limits and to decide whether or not to follow the advice and guidance provided by the yoga instructor.

I agree to check with my Health Professional / General Practitioner before practicing yoga if I am unsure. I agree to keep my yoga instructor up-to-date and well informed about any injuries and/or health concerns I have.

I hereby agree to the following on behalf of myself and the children under my care:

1. That I am participating in yoga classes offered by Tidy Temple Yoga and designated representatives (Teachers).

2. I recognise that those under my care, including myself, must be in adequate physical and mental health to participate in yoga classes (Activity). I understand that the Activity may require physical exertion, and I represent and warrant that I/we are physically fit enough to participate and I/we have no medical condition which would prevent our full participation in the Activities. I recognise that the Activities may cause or aggravate a physical or medical condition. I understand that it is my responsibility to consult with a physician before our participation in the Activities. If I have done so, I have taken the physician’s advice. I understand that the Teacher reserves the right to refuse our participation in any Activities on medical, fitness or any other grounds.

3. I am aware that our participation in the Activities could result in high blood pressure, fainting, heartbeat disorders, physical injury, heart attack or stroke and may aggravate pre-existing injuries. I understand that anyone under my care, including myself, could experience muscle, back, neck and other injuries as a result of my participation in the Activities. We understand our physical limitations and I am sufficiently self-aware to stop or modify our participation in any Activity before we become injured or aggravate a pre-existing injury.

4. In consideration of being permitted to participate in the Activities, I agree to assume full responsibility for any risks, injuries or damages, known and unknown, which those under my care, including myself, might incur as a result of participating in the Activities.

5. In further consideration of being permitted to participate in the Activities, I knowingly, voluntarily and expressly waive any “Claim” (as defined below) I may have against the Teacher (“Released Party”) that I may sustain as a result of participating in the Activities.
I agree to indemnify and hold harmless Released Party from any loss, cost, or liability incurred in defending any Claim made by me or anyone making a Claim on my behalf. “Claim” includes but is not limited to any and all liabilities, claims, demands, expenses, fees, legal actions, rights of actions for damages, personal injury, mental suffering and distress, or death that those under my care or I may suffer, my spouse, children or unborn child(ren) may suffer (including any legal fees or expenses) in connection with participation in any Activity.